AI Game Changers
Loek Berendsen
Omnichannel Experience, Digital Transformation and e-Commerce Strategy for Sustainable Business Growth
Executive Members are carefully selected and personally invited to contribute based on their exceptional expertise, valuable insights, and visionary leadership
About Loek Berendsen
BUSINESS ADVISOR, LEADER, SPEAKER
Experienced business owner, international public speaker with over 40 stage appearances and board advisor from the Netherlands, specializing in strategic execution for retail and e-commerce growth.
Loek helps companies globally achieve success through Omnichannel and Digital Transformation.
Worked with global businesses such as IKEA (Global Transformation Strategy Advisor), ECCO (Global Omnichannel Transformation Manager), STAPLES (Manager Digital Transformation Experience & Services Europe), and Vodafone (Digital Transformation & Omnichannel Program Manager).
ADAPT & THRIVE IN THE AI ERA
Podcast "Digital Transformation & AI for Humans" with Emi
In this podcast, we delve into how technology intersects with leadership, innovation, business growth, and most importantly, the human spirit.
Each episode features visionary leaders from all over the world.
Tune in on Apple Podcasts, Spotify, Audible by Amazon, YouTube (Video format) and many others.
Customer-centric Omnichannel Experience: Strategies for Success
EPISODE 11
Discussion Highlights:
In this episode, Loek shares decades of knowledge and experience in crafting successful Omnichannel Strategies and their critical components. He emphasizes the importance of integrating customer feedback for the continuous improvement of these strategies.
Additionally, Loek highlights the significance of data and analytics in creating a seamless customer experience across multiple platforms.
Discover Loek's expert insights and real-life cases, revealing the latest trends in Customer-Centric Omnichannel Experiences.
Learn what leaders should keep in mind to excel in their roles while navigating these complex topics, according to Loek's expert perspective.
ADAPT & THRIVE
AI Readiness & Work-Life Balance Assessment
Gain powerful insights into where you stand today – and discover actionable steps to optimize your time, energy, and AI-powered productivity.
It only takes a minute to complete the test and it’s totally free!
Redefining Leadership and Mentorship in the Era of Total Experience
EPISODE 6
Discussion Highlights:
In this episode, Loek shares decades of knowledge and experience around successful Leadership and Mentorship in the Era of Total Experience.
As we discuss the essential qualities for a leader in today’s customer-obsessed digital landscape, Loek highlights the challenges of leading a multi-generational team through a Digital Transformation, and provides strategies to overcome them effectively.
Discover Loek's expert insights, as well as real-life cases from his experience, on how to develop individuals in the Total Experience space.
We also explore why it is important for today's leaders to upgrade their Mindset and acquire missing Soft Skills, emphasizing the role of Empathy and Emotional Intelligence in the Total Experience Concept.
GROW YOUR BUSINESS
Adapt & Thrive
1:1 Coaching
Personalized 1:1 coaching sessions that are tailored to your individual needs and professional goals, offering focused support and customized strategies to help you achieve your highest potential and get more balance in life. Level up your game!
Group Training
Workshops & Masterclasses. Comprehensive group training sessions designed to enhance team collaboration and drive collective growth towards shared objectives. Ensuring that the team reaches business goals and creates success stories!
Advisory & Consulting
Services tailored to corporate management and digital business growth. Strategic insights and customized solutions for your organization to achieve the goals, drive innovation, implement new tech and enhance performance.
The Keys to a Successful Digital Transformation Strategy
EPISODE 11